Terms of Service & Community Guidelines

This language version is for reference only; if it differs from the Traditional Chinese version, the Traditional Chinese version prevails.

Welcome to MatchQuant (the “Platform”). By using the Platform you agree to the following terms.

Effective date: 2026-07-20 · Last updated: 2026-11-01
This revision: Section 3 adds how team lead accounts are deleted; Section 10 rewrites how updates to these terms are communicated. 2026-10-21 Revision: adds a clause on the standing of each language version (the Traditional Chinese version prevails; Section 10.1). 2026-10-18 Revision: the Overview, Stats, Odds and Intel tabs of a match page now unlock per match and per tab with Intel Points (before unlocking you can see what each tab contains and a short preview; simulated orders need no unlock); postponed, cancelled or unfinished matches can be refunded like single-match analysis; Section 7 (web and app versions) is updated accordingly. 2026-10-17 Revision: player analysts’ single-match picks are again unlocked per analyst with Intel Points (before unlocking you can see each analyst’s win rate and which markets they played); a rescheduled match must be unlocked again; Section 7 (web and app versions) is updated accordingly. 2026-10-16 Revision: analysts may delete their own account without stepping down first (once every match with sold analysis is settled); a suspended account that cannot log in may request deletion via “Contact us”, and we delete it after verifying identity (Section 3); the “must be unlocked again” note for rescheduled matches is removed (picks were all public then; refund rules for past purchases unchanged, Section 7). 2026-10-14 Revision: analysts’ picks became fully public and were no longer sold per match; Intel Points were used for features such as the AI Analysis Assistant; Section 7 (web and app versions) was updated accordingly (refund rules still apply to analysis unlocked earlier with Intel Points).

1. Nature of the service (please read)

• This platform is a sports analysis and simulated prediction tool, providing match data and simulated order scoring.
• Every “order” on the Platform is Simulation, using virtual Sim points. Sim points have no cash value and cannot be exchanged, withdrawn or transferred.
• The Platform never handles wagering money and does not offer, broker or act as agent for any real-money wagering or withdrawal, and has no money flows with any gambling operator. Payments the Platform collects are only for Intel Points and digital analysis content and never become a stake.
• Odds and scores shown on the Platform are public data from third-party sports data providers, for analysis and simulated comparison only.

2. Analysis disclaimer

• The Platform’s analyses, probability assessments and simulated expected values are reference information only and are not investment advice, financial advice or any kind of profit guarantee.
• Any historical hit rate or simulated P&L does not indicate future results. We disclose negative results honestly; please read them honestly too: a high win rate is not a positive expectation.
• You are solely responsible for any decision made based on information from the Platform.

3. Accounts

• You must be at least 18 years old to register and use the Platform.
• Keep your account and password safe; you are responsible for all activity under your account.
• You can permanently delete your account and related data at any time under “My Home → Account & security → Delete account”; analysts can delete too, but (if they ever sold analysis) only once every match with sold analysis is settled (to protect buyers, see the Privacy Policy). If your account is suspended and cannot log in, request deletion via “Contact us”; we delete it for you after verifying your identity. Team lead accounts also cannot be self-deleted: contact us through the same form and the Platform will deal with the team arrangements and then delete the account.

4. Community guidelines — zero tolerance for objectionable content

In posts, comments, chat rooms, nicknames, bios and custom avatars, the following is prohibited:

• Harassment, bullying, threats, personal attacks or sharing others’ personal data.
• Hate speech — attacks or slurs based on race, ethnicity, nationality, religion, gender, sexual orientation, disability and the like.
• Pornography, sexually explicit content, or any inappropriate content involving minors.
• Violence, gore, self-harm, or content encouraging others to self-harm.
• Illegal content, including soliciting or brokering real gambling, underground money exchange or money laundering and so on.
• Scams, impersonating others or the Platform, phishing links.
• Advertising, flooding, spam, or mass posting/ordering with automation.
• Content infringing others’ copyright, trademarks or other rights (including unauthorised images used as avatars).

5. Reporting and blocking

• Report: every post, comment, chat message and user avatar has a “Report” entry. Reports go into the moderation queue.
• Block: choose “Block this user” on their profile (tap their name on a message to open it). Once blocked, you no longer see their posts, comments and chat messages, and they cannot comment on your posts.
• Our handling: reports are reviewed within 24 hours. Violating content is removed; serious or repeat offenders have their account disabled.
• If you believe a decision was wrong, you can appeal through the contact channel below.

6. Prohibited uses

• Attempting to bypass the Platform’s verification, rate limits or authorisation.
• Mass-harvesting Platform data with automation, or placing unreasonable load on the service.
• Reproducing, redistributing or using Platform content commercially (without our written consent).
• Using the Platform for any illegal activity.

7. Paid items

• Some analysis content and features on the Platform require Intel Points (for example unlocking player analysts’ single-match picks, the Overview, Stats, Odds and Intel tabs of a match page, and the AI Analysis Assistant). Membership plans are no longer sold: the Gold (NT$999 / 30 days, 5 analyses per day) and Diamond (NT$3,000 / 30 days, unlimited during the period) memberships sold in the past no longer grant benefits from 2026-08-26 (contact support with any questions); Intel Point purchases continue as usual.
• Payment methods depend on the version you use: On the web, payments are collected by a third-party payment service (PAYUNi) and the refund rules in these terms apply; purchases through an app store version are collected by that store and follow its purchase and refund policies.
• Intel Points and sim points are both virtual items with no cash value; they cannot be exchanged, withdrawn or transferred to others. The two are independent and cannot be converted into each other.
• Subscriptions bought in the past were one-off purchases of a fixed period (30 days) with no auto-renewal; you will not be charged again.
• When an account is deleted, subscriptions and points are extinguished without compensation.
• For single-match analysis or match-page tabs unlocked with Intel Points, if the match is postponed, cancelled or unfinished you may Contact us get the points deducted for that match refunded; the rescheduled match counts as a new match (different kick-off, new analysis) and must be unlocked again.

7.1 Refunds

• Intel Points and the subscriptions sold in the past are “digital content not supplied on a tangible medium”; under Article 19 of the Consumer Protection Act and Article 2 of the Guidelines on Reasonable Exceptions to the Right of Rescission in Distance Transactions (Taiwan), content supplied immediately with your consent before purchase is exempt from the seven-day cooling-off period (unconditional right of rescission). The purchase page states this clearly before payment; completing payment is taken as consent to immediate delivery.
• Therefore, credited points and activated subscriptions are in principle non-refundable; but in the following cases please contact us and we will investigate and handle it: (1) duplicate charges; (2) payment made but points/benefits not credited; (3) the Platform unable to provide a purchased service for an extended time.
• Refunds (where granted) go back through the original payment channel; processing time depends on the payment provider and card issuer.
• See the “Contact us” section of these terms, or the on-site Contact us page.

8. Changes and termination

We may add, change or discontinue features. If you violate these terms or the community guidelines, we may suspend or terminate your account.

9. Limitation of liability

The Platform is provided “as is”. To the fullest extent permitted by law, we are not liable for any indirect, incidental or consequential damage arising from use of or inability to use the Platform. Outages or delays of third-party data sources are outside our control.

10. Changes to these terms

We may update these terms from time to time; major changes are described in the revision note above and the “last updated” date is refreshed. Continued use after a change counts as acceptance.

10.1 Language

These terms are written in Traditional Chinese. Versions in other languages are translations provided for reference only; if any language version differs from the Traditional Chinese version, the Traditional Chinese version prevails.

11. Contact us

For appeals, questions about these terms or anything else, use the in-app Contact us form (no login required to send). For content reports, use the “Report” entry next to each item; it goes straight into the moderation queue.
Operator: MatchQuant

See also Privacy Policy.